Privacy Policy for Bagetique.com
Who We Are
Our website address is https://bagetique.com. Bagetique is an online store specializing in selling bags. If you have any questions or concerns regarding this Privacy Policy, you can contact us at support@bagetique.com
What Personal Data We Collect and Why We Collect It
We collect various types of personal data to improve our services and provide a better shopping experience. This includes:
- Personal Information: Name, email address, shipping address, phone number, and payment details.
- Transactional Data: Purchase history and order details.
- Technical Data: Cookies, IP addresses, browser type, and device information.
- User Preferences: Account settings, wishlist items, and communication preferences.
- Sensitive Data: We do not intentionally collect sensitive personal data (e.g., health information).
We collect this data for the following purposes:
- To process and fulfill orders.
- To provide customer support.
- To improve our website and personalize user experience.
- For marketing and promotional campaigns (with user consent).
- To comply with legal obligations.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Media
If you upload images to the website (e.g., product reviews), avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Contact Forms
When you submit a contact form, we collect your name, email address, and message details. This data is retained for customer service purposes but is not used for marketing unless explicitly opted in.
Cookies
We use cookies to enhance user experience, including:
- Session cookies (to keep you logged in).
- Preference cookies (to remember your settings).
- Analytics cookies (to track website traffic and improve functionality).
- Marketing cookies (to show relevant advertisements).
You can manage cookie preferences in your browser settings.
Analytics
We use third-party analytics tools (e.g., Google Analytics) to track and analyze website traffic. These tools collect anonymized data, such as page views and referral sources. You can opt out of Google Analytics tracking here.
Who We Share Your Data With
We may share your data with trusted third-party services, including:
- Payment Processors (e.g., PayPal, Stripe), to process transactions securely.
- Shipping Partners, to deliver your orders.
- Marketing Platforms (e.g., email marketing services), for promotions (with user consent).
- Analytics Providers, to analyze website traffic.
These third parties have their own privacy policies, which you can review on their websites.
How Long We Retain Your Data
- Contact form submissions: 6 months
- Order records: 10 years (for tax and legal compliance)
- Analytics data: 1 year
- Cookies: Varies (session cookies expire after you close your browser, while others may last up to a year)
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we are required to keep for legal, administrative, or security purposes.
To request data deletion, contact us at support@bagetique.com.
Where Your Data Is Sent
Your data may be processed outside your country of residence. We ensure that any transfers comply with applicable data protection laws and safeguard your information accordingly.
How We Protect Your Data
We take security seriously and implement the following measures:
- SSL encryption for secure transactions.
- Secure payment gateways.
- Regular security audits.
- Restricted access to sensitive data.
What Data Breach Procedures Do We Have in Place
In the event of a data breach, we will:
- Notify affected users via email within 72 hours.
- Work with cybersecurity experts to contain the breach.
- Report the breach to relevant authorities, if required.
What Third Parties We Receive Data From
We may receive data from third-party services such as social media platforms or advertising networks to improve marketing campaigns. This data is subject to their respective privacy policies.
What Automated Decision Making and/or Profiling We Do With User Data
We use automated tools to:
- Personalize product recommendations.
- Detect fraudulent transactions.
- Optimize marketing campaigns.
These processes do not involve legally significant decisions without human intervention.
Industry Regulatory Disclosure Requirements
If required by law, we will comply with industry-specific privacy regulations.
Contact Information
For privacy-related concerns, contact us at:
support@bagetique.com
+243995517430 (whatsapp)
20 wenlock road, London, Uk
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any significant changes will be communicated via email or a website notice.
Last Updated: 05 March 2025